Great idea, Tori -- if Disney would share their secrets. Reinventing themselves; surely we need some reinvention in this industry, it appears.
Love Chuck's idea, too, about communication. I heard a story on Public Radio the other day that brought this home to me in a personal way how communication differs between the ages and/or the culture/background of the people.
It was about asking follow-up questions in a conversation. For some folks, they wouldn't dream of asking questions, as they would seem intrusive and meddling. Confusion ensues for the person sharing the information in the first place, as the lack of questions translates into the feeling of a lack of interest in the conversation and/or a lack of empathy by the other participant. Arghhhhhh!
My mom will tell me, for example, that her sister shared some information with her about my
cousin. Say she's having an operation or something, just as an example.. I will ask follow-up questions to my Mom like When? Where? For what purpose? And she will always reply that
she doesn't know, she didn't ask any questions, that she didn't want to appear to be nosy. She feels like asking questions is being nosy, and if someone wants her
to know something, they will relay it. Drives me crazy!!! I feel like they wouldn't have shared the information if they didn't want you to know about it and I always ask questions.
No one is right and no one is wrong, just different. But it's really interesting, I think.
Mitz