On a monthly basis NCRA's Member Services & Information Center receives hundreds of calls from both members and non-members. On a monthly basis we will post the top five questions below.
December's Questions
1. How many CEUs do I have and when do they expire?
http://ncraonline.org/certification/ContinuingEd/CEU+Program/
2. How do I reinstate my RPR, I just got a letter from you?
Call or email NCRA's Member Serives and Information Center.
3. When do I need to renew my membership? I got the invoice in the mail.
http://ncraonline.org/Membership/FAQ/
4. When are test results from November mailing?
http://ncraonline.org/certification/testing/TestFAQ/
5. Can I get a copy of my DD214?
Wrong number – call the Archives 866-272-6272 or visit their web site.
November's Questions
1. How many CEUs do I have and when do they expire?
Simply Sign In to the web site and once the system recognizes you, the link "Check CEU Status" will appear at the top of the left-hand menu. Once you click that you will be able to display a summary of your current CEU status, as well as providing links to your Cycle and Full Transcripts that are printable.
2. When are the next certification tests being offered and what are the registration deadlines?
All that information is published in our Online Certification Test Center.
3. When does my membership expire?
All memberships run on a calendar year January 1 to December 31. NCRA sends its first renewal notice for the upcoming year in early October.
4. I need a copy of my DD214.
NCRA has nothing to do with the issuing of copies of a veterans DD214. You will need to call the National Archives at 866-272-6272 or visit their Web site.
5. What is NCRA's mission?
NCRA's Mission Statement is displayed as part of NCRA's strategic plan that is available online to NCRA members.
If you have other questions please feel free to check out our list of Frequently Asked Questions, phone us at (800) 272-NCRA (6272) or email us at msic@ncrahq.org.